FAQs

Autograph Rules

Everything you need to know about the autograph opportunities are below with an FAQ at the bottom of the page for any further questions you may have.

You can buy autographs direct from the guest's table at the event. Some guests may be busier than others so it is always best to pre-book online to guarantee your slot. Some of our guests are likely to be very very busy.

Autograph Bullet Points!

  • Autographs can be purchased directly from guests at their tables in cash only.
  • Each guest will have a liason to handle payments and ensure the comfort of yourself and the guest.
  • If you pre-booked an autograph these can be redeemed at the guests table with their liason.
  • Pre-booked autograph tickets are non-refundable UNLESS a guest cancels. You then have the option to redeem the ticket against another guest or have the autograph ticket refunded. This does not apply to general entry tickets.
  • On the day only cash will be accepted at the guest's table, you can per-book online using PayPal or Credit/Debit cards.
  • Autograph tickets do not include entry to the event. An entry ticket must be bought separately.
  • If you pre-book online, you will receive an email from Alliance Conventions Store within a few minutes of purchase. This email will contain your order number and the items you have ordered. It is this email that you should PRINT or display on your mobile device at the event.
  • Ensure you put in the correct email before checking out. Make sure that your email can accept emails from info@islandcon.co.uk, info@beachcon.co.uk or info@fortcon.co.uk, check spam messages just in case it has gone there. Your order may come from any one of the aforementioned emails.
  • You MUST PRINT your order email and bring it along with you to the event so it can be redeemed.

Autograph FAQ

What does the autograph come on?
When you approach the guest's table they will have some 8'x10' photographs laid out of various appearances they have made. You can have a meet and greet with the guest and choose which photograph you would like signed. Most of our guests are happy to personalise it to you! Some guests have their own merchandise available to purchase, there is often a deal to have an item of merchandise signed when purchased direct from them.

Can I get an autograph at any time?
Guests will not be at their tables all day so please make sure to read the schedule which will be up on the site soon and on display at the event. 

Can I bring my own items to be signed?
Yes you can but please note that each item you wish to have signed usually counts as one autograph and you will be charged accordingly. Some guests are more than happy to sign more than one of your own items for the one price but please be respectful if that is not the case.

Can I bring my own photographs to be signed?
As above, you will still have to pay per autograph. If the photo shows the guest in an uncompromising position then please refrain from bringing this to the event. If your photograph shows the guest in an adult scenario or state of undress - but this is what they are known for - kindly confirm with the guest liason who will check with the guest to see if that would be okay to have signed. Please respect the guest's decision.

Why do guests charge for an autograph?
Many years ago celebrities used to sign things for their fans for free but with the rise of online marketplaces, a lot of autographs started to command various prices online and to stop certain people profiting from their kindness, almost all celebrities now charge for their autograph. Celebrities also don't come to events for free so please appreciate and respect the fact that for some of them this is a way of making an income.

Where is the autograph area?
A floor plan will be up on the site closer to the time and clearly available on the day to show where guests will be positioned

I have special needs or I am caring for a special needs fan who is getting an autograph, what should I do?
If you need assistance at any time let one of the crew know, we're here to help! Some of our guests will go out of their way to accommodate your requirements.

What about selfies?
You may be allowed a selfie at the guest table ONLY with the purchase of an autograph. This makes it a more comfortable experience for you and the guest. Please be respectful of this rule. There may be the opportunity at the evening after-show parties and at certain Q&As in more intimate surroundings to have a selfie with them. This information will be on the site soon enough.

I have an idea for a pose or something I want the celebrity guest to do in my selfie, what do I do?
We do not guarantee the celebrity guests will be able to fulfill your request or there will be time for special requests but most guests love their fans and are usually more than happy to 'star' in the type of selfie you wish.

I can't make the event but really want an autograph from one of the event guests, what can I do?

We trialed the orders of non-attended autograph sales in some of our earlier events and unfortunately it is something that doesn't quite work for the show. Our guests and we prefer for you to meet them face to face and although most other conventions do offer this service ours will not. 

However, you can nominate another attendee who know to obtain the autograph from the guest on your behalf.

Any extra ground rules?

  • Please be respectful to the celebrity guests. Any inappropriate behavior will result in your immediate removal from the guest room without refund, and possibly the show itself.
  • Please do not assume you may hug and or kiss the celebrity guests.
  • Please do not hand babies or small children to the celebrity guests.
  • If you would like to give gifts to the celebrity guest then you may do so at their autograph table when they are there and not at any other time. Gifts are things like fan-art, rare items etc.

 

Photo op Rules

Everything you need to know about our professional photo shoot opportunities are below with an FAQ at the bottom of the page for any further questions you may have.

You can pre-book photo shoots direct from this website. Some guests may be busier than others so it is always best to pre-book online HERE to guarantee a slot! We cannot guarantee that guests will have availability for photo shoots on the days of the event.

Photo op Bullet Points!

  • Photo ops can be purchased directly from this website by PayPal or cards.
  • If available on the day then ops can be purchased in cash only.
  • If you pre-booked an photo op these can be redeemed at the photo shoot area.
  • Pre-booked photo op tickets are non-refundable UNLESS a guest cancels. You then have the option to redeem the ticket against another guest or have the photo op order refunded. This does not apply to general entry tickets.
  • Autograph tickets do not include entry to the event. An entry ticket must be bought separately.
  • When you place an order, you will receive an order email with your order number and purchases. This is your proof of purchase, please PRINT off this email and have this readily available OR showing on a phone or tablet device at the event.
  • Ensure you put in the correct email before checking out. Make sure that your email can accept emails from info@islandcon.co.uk, info@beachcon.co.uk or info@fortcon.co.uk, check spam messages just in case it has gone there. Your order will come from any one of the above.
  • You MUST PRINT order email and bring it along with you to the event so it can be redeemed.

Photo op FAQ

What does the photo come on?
You will receive a 10x8 photograph immediately after you photo op slot.

Can I do a pose?
Some guests are more than happy to pose with you but some won't, this very much depends on the guest, however you will informed about this by photo shoot crew before entering the studio room.

Why do guests charge for an photo op?
Celebrities also don’t come to events for free so please appreciate and respect the fact that for some of them this is a way of making an income.

Where is the photo op area?
A floor plan will be up on the site closer to the time and clearly available on the day to show where this area will be.

I have special needs or I am caring for a special needs fan who is getting a photograph, what should I do?
If you need assistance at any time let one of the crew know, we’re here to help! Some of our guests will go out of their way to accommodate your requirements.

How many people in one photo shoot?

You can have up to TWO people in the photograph on one order. If you would three or more then please add an additional order to the purchase.

Other important notes:

  • Please be respectful to the celebrity guests. Any inappropriate behavior will result in your immediate removal from the guest room without refund, and possibly the show itself.
  • Please do not assume you may hug and or kiss the celebrity guests.
  • Please do not hand babies or small children to the celebrity guests.
  • If you would like to give gifts to the celebrity guest then you may do so at their autograph table when they are there and not at any other time. Gifts are things like fan-art, rare items etc.

 

 

Video op info

Now this is very new thing and we understand a first for conventions so not all guests have opted in but some have! We’ve worked through the process a hundred times over and have the facilities, organisation and professional videographers and editors in place to make this happen and it will happen so again it’s time to spread the word, this is an amazing initiative and a great option for some fans.

When our store site goes live very shortly there will be an option for VIDEO OPS alongside AUTOGRAPHS and PHOTO OPS. We will be adding guests to the video op category as we get confirmations of opt-ins.

BENEFITS:
◾Proper professional video studio set up.
◾Recorded at the event in a front of a professional backdrop.
◾Great way for fans and guests to connect beyond the event.
◾Perfect gift for many occasions.
◾Can be downloaded, shared and watched forever.

HOW IT WORKS:
◾Pick the guest from our video promo list.
◾Not all guests will have opted in for video shoots so you can only purchase the ones there. We might be able to add more over time but we’ll update you when that happens.
◾ALL Video Shoots can only be purchased IN ADVANCE of the event.
◾Video Shoots to take place after the Photo Shoot scheduling for each guest.

ON THE DAY:
◾A Crew Member will explain the rules again before you enter the video studio room.
◾There will be a Crew Member in the video studio room with a clapper in front of the camera.
◾After a few seconds the clapper goes down. “Action” – your video shoot begins!
◾Could say hello to family or friends or wish them a happy birthday or other celebration.
◾There will be lines from the guest film/TV shows on a board next to the camera so you can speak some with your chosen guest!
◾You can act out a short scene with your chosen guest!
◾You can do anything the guest agrees to aside from commercial endorsements or business requests. This is personal use only.

WHAT CAN’T BE DONE:
◾No interviews or questions to the guest.
◾No company or business endorsements.
◾No personal endorsements.
◾No personalised messages in a 1-1 video.
◾Personalised messages should be ordered separately.

PERSONALISED VIDEO MESSAGES:
These can be ordered even if you are not attending the event and will be available in the same way as the live video ops above!
◾Same price as Video Shoots.
◾Guest by themselves reading a custom message.
◾NO business or personal endorsements, just greetings and occasion announcements.
◾For example, for gifts, birthdays, Christmas, weddings etc.
◾No company endorsements of promotion of business or personal products.
◾Up to 50 words for the guest to read out.

Any questions just ask!

 

VIP EXCLUSIVES

All VIP Exclusive packages LIMITED TO ONLY 50!

This includes:

  • ONE Autograph
  • ONE Photo op
  • ONE Exclusive guest T-shirt
  • ONE Exclusive guest Silicone Wristband
  • ONE Exclusive guest A3 Poster

The exclusive items will only ever be available via the purchase of this VIP Exclusive package. Items to be collected at the event upon arrival. We will request you T-shirt size in advance of your arrival at the show.